Effective Date: June 28, 2025
At WebApp Digital Agency, we offer high-quality digital marketing, design, and development services tailored to meet your business needs. While we do not ship physical products, we understand that timely delivery of digital projects and services is crucial to our clients’ success. Below are the details regarding our digital service delivery timelines and policies.
1. Digital Product Delivery
1.1. Website & App Development Projects
- Once the project is completed, we will deliver the final product (website, mobile app, etc.) via a secure link or client’s hosting server.
- The final product will be made available after thorough testing, review, and client approval.
- Delivery times vary depending on the project scope and complexity. We will provide an estimated timeline during the initial consultation.
1.2. Digital Assets (Logos, Graphics, etc.)
- Digital files (e.g., logos, branding assets, design mockups) will be delivered via email or cloud storage platforms (such as Google Drive, Dropbox, etc.) upon completion.
- Files will be provided in standard formats such as PNG, JPG, SVG, or PDF. Any additional formats can be requested in advance.
2. Service Timelines
We understand the importance of meeting deadlines. Below are the general delivery timelines for our primary services:
- Website Development: Typically 4–8 weeks, depending on the complexity of the site and client collaboration.
- SEO & Content Marketing: Monthly reports and recommendations delivered at the end of each billing cycle (usually 30 days).
- Social Media Management: Monthly content calendars are delivered at the beginning of each month.
- PPC Campaigns: Setup is usually completed within 7–14 days, with campaign results reviewed and reported bi-weekly.
Please note that all timelines are estimates and may be subject to change based on factors such as client feedback, required revisions, or unforeseen technical challenges.
3. Delivery of Ongoing Services
For ongoing services such as SEO, Social Media Management, and PPC Advertising:
- Monthly Deliverables: All reports, analytics, and updates will be delivered via email or through a shared collaboration platform, typically on the last day of the month or the first day of the following month.
- Ongoing Campaigns: Continuous monitoring and adjustments are made as needed. Regular updates will be provided as part of your service plan.
4. Delays in Service Delivery
While we strive to meet all delivery deadlines, certain circumstances may cause delays. These include:
- Client-related delays: Any delay in providing necessary materials, content, or feedback may impact delivery timelines.
- External Factors: Issues related to third-party services (e.g., hosting, domains, software integrations) may affect the final delivery of the product.
- Scope Changes: Any scope modifications or additional requests made during the project may extend the delivery timeline.
If a delay occurs, we will notify you immediately with an updated timeline and work closely with you to ensure that deadlines are met.
5. Delivery Method
All digital products, designs, and services will be delivered through the following channels:
- Email: For small files, such as reports, logos, or graphics.
- Cloud Storage: Large files and collaborative assets will be provided through platforms like Google Drive or Dropbox.
- Client Hosting: For websites and apps, we will deliver the final product directly to your hosting environment (if applicable).
6. Shipping Fees
As we provide digital services only, no physical shipping or associated shipping fees apply. All services are delivered electronically, and no physical delivery charges will be incurred.
7. Service Review and Revisions
- Upon delivery of your final project or deliverable, we encourage you to review the work thoroughly.
- For web development or design projects, you will have a specified period (typically 7 days) to request revisions or adjustments.
- After the revision period, any further changes may be subject to additional charges.
8. Contact Us
If you have any questions or concerns about the delivery of your digital products or services, feel free to reach out to us at contact@webappdigitalagency.com.
We are committed to delivering exceptional results and ensuring your complete satisfaction.